U.S. Commission on Civil Rights
Launches Second Complaint Hotline
to Accommodate Great Response

Charges of vandalism to personal property and harassment
by neighbors, employers dominate calls

September 19, 2001

WASHINGTON, DC -- In the wake of the overwhelming response to the toll-free hotline established to document claims of discrimination, harassment and hate crimes following last week's terrorist attacks, the United States Commission on Civil Rights has expanded its capacity to collect information by initiating a second toll-free hotline. The hotline can now be accessed by calling 1-866-76U-SCCR (1-866-768-7227) or by sending an email to referrals@usccr.gov. During a recent 12-hour period, the volume of calls peaked at approximately 70 telephone calls per hour.

The Commission will continue to receive complaints on the National Complaint Line (1-800-552-6843) and at referrals@usccr.gov as well.

Since it officially launched the hotline last Friday, the Commission has received hundreds of allegations of harassment and discrimination from Arab and South Asian Americans, as well as Muslims and others perceived to be from those communities. Incidents include:


As a fact-finding federal agency, the Commission is cataloguing discrimination complaints and forwarding them to the appropriate government agencies. In addition, the Commission will monitor referred complaints originating from our hotline. Information on filing a complaint with the USCCR can be obtained from the website, www.usccr.gov.